PIN Network Availability Update
Pay It Now regularly reviews our regulatory obligations and the regions where the PIN Network is available to ensure our services remain aligned with AML requirements and broader compliance standards.
Following a recent policy and jurisdictional review, we have updated the list of countries and regions where the PIN Network is supported. As a result, services will no longer be available in certain locations going forward.
Impact on access
From Thursday 15 January 2026, users located in Medium to High Risk jurisdictions will no longer be able to access the PIN Network App, their account, or any associated products and services. This update reflects an adjustment to our operating model as the Network continues to grow and evolve.
From 17 December 2025, access to the PIN Network will only be available in approved countries/Areas.
We will continue to review supported regions as part of our ongoing compliance processes., and access may be restored to affected areas at some point in the future.
How users are notified
Users impacted by this change have been contacted via email directly by our Compliance team. Please check your inbox, including your spam or junk folder, to ensure you have received this notification.
If you believe you may be located in an affected jurisdiction and have not received a notification, please contact the PIN Team to confirm your status.
From Thursday 15 January 2026, affected users may encounter an error message when attempting to log in to the PIN Network App. If this occurs, please contact us for assistance.
Next steps – Asset transfers
Users who are affected and currently hold funds or assets within the PIN Network App will need to withdraw or transfer those assets to another wallet or platform within 30 days of notification.
Withdrawals can be completed in app by navigating to
Home > Withdraw > Bridge Off
Standard un-bridge and network fees will apply.
If assets are not transferred within this time-frame, access may become temporarily restricted and manual processing may be required in exceptional circumstances.
Need Help?
If you require assistance with transferring your assets or have any questions about this update, please contact the PIN Team by submitting a support request at
https://support.payitnow.io
We appreciate your understanding, the trust you have placed in Pay It Now, and your support throughout our journey.
Pay It Now Team
Important: Investing in cryptocurrencies carries inherent risks, and there are no guarantees of returns. it is crucial to exercise caution and conduct thorough research before making any investment decisions. Please be aware that the information provided here is for educational and informational purposes only and should not be considered as financial or investment advice.
